COMPLAINTS CHANNEL

VMV Cosmetic Group Whistleblower Channel

The Whistleblower Channel is an essential part of the VMV Cosmetic Group, as one of the processes established to ensure the effective implementation of the regulations and guidelines of the Code of Conduct.

This channel is also a means to help employees, customers, suppliers and other third parties to report, anonymously and confidentially, any breaches of the Code of Conduct and/or applicable laws that they observe.

The Compliance Department will handle complaints received diligently and promptly, promoting their verification and promoting measures for their resolution. All information will be analysed objectively, impartially and confidentially.

The information shall be made known exclusively to those areas whose collaboration is necessary for the verification proceedings, avoiding damaging the result of the investigation or the good name of the persons concerned.

Those who report facts or actions to the Whistleblower Channel will not be subject to retaliation or suffer any other adverse consequences for such reporting.

The Whistleblower Channel is available 24 hours a day, 365 days a year.

You can submit your complaint using the form below or by e-mail to the following e-mail address: canaldedenuncias@vmvcg.com